Knockmore Primary School

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Use of Facebook and Email

6 August 2020 (by admin)

Dear parents,
If you have any queries or concerns about your child, these must be addressed through the email School Information Account. Please send your message to the School Information Email Account, info@knockmoreps.lisburn.ni.sch.uk  which is checked regularly by the school secretary and forwarded to the Principal/Vice Principal as appropriate.
The school's Facebook must not be used to raise queries or concerns about individual pupils. I would also ask that you do not post specific information about your child e.g. their needs, medical information etc on the school Facebook which is a public medium and identifies your child.  Whilst we encourage you to share a post from the school with other parents, family and friends to disseminate information and celebrate pupil achievements, it is not a forum for parents to interact with the school or each other in the comment section.   Our mechanism for answering questions and addressing concerns is through the School Information Account and not through the school Facebook. You can also leave a message on the school phone, although this may not be checked during periods of school closure, whereas the secretary will check the School Information Account regularly (when she is not on annual leave).
I very much appreciate your support on this matter. I thank all parents who adhere to this process.
Kind regards
Andrea Hardwick 

Hertford Crescent, Lisburn BT28 1SA

Tel:02892 662600

info@knockmoreps.lisburn.ni.sch.uk